Member Service Representative
Quick Apply Full-time Part-time 11 hours ago Full Job Description General Summary Serves as liaison between the Credit Union and its members.
Responsible for performing account transactions, providing account information, opening new accounts, and handling Credit Union member's needs in a professional and confidential manner.
Essential Functions Open new accounts and service existing accounts.
Provide members with all the necessary account information.
Represent the Credit Union to its members in a courteous and professional manner while providing prompt, efficient and accurate services.
Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan and VISA payments, transfers, check cashing, selling money orders and ordering member's checks.
Provide in-person and by telephone general and specific service-related information.
Promote and cross-sell services offered by the Credit Union.
Verify and balance cash drawer on a daily basis.
Process member mail transactions.
Research account deposits, withdrawals, and loan payments as needed.
Assist members in balancing their accounts.
Provide members with account status, including current balances and loan payoffs.
Establish and change direct deposit and payroll deductions.
Stay current on all products and services in order to accurately explain to new members.
Keep abreast of all rules and regulations related to Credit Union products and services.
Attend educational workshops, seminars, webinars and other training sessions as required.
Note:
This list of essential functions is not exhaustive.
It may be supplemented as necessary.
Additional Functions Perform clerical/office duties as assigned.
Support and assist management on an ongoing basis.
Job Specifications Requires well-developed interpersonal skills essential for communicating information to Credit Union members.
Work requires intermediate mathematical skills (calculation and concepts involving decimals, percentages, fractions, etc.
) Requires basic computer skills necessary for data entry/retrieval.
Microsoft Office knowledge.
These characteristics are normally acquired through completion of a high school education plus related work experience.
College or higher education is a plus.
Job Types:
Full-time, Part-time Pay:
$14.
00 - $15.
00 per hour Experience level:
1 year Physical setting:
Office Schedule:
Day shift Monday to Friday Weekend availability Education:
High school or equivalent (Preferred)
Experience:
Cash Handling:
1 year (Preferred) Banking:
1 year (Preferred) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
Responsible for performing account transactions, providing account information, opening new accounts, and handling Credit Union member's needs in a professional and confidential manner.
Essential Functions Open new accounts and service existing accounts.
Provide members with all the necessary account information.
Represent the Credit Union to its members in a courteous and professional manner while providing prompt, efficient and accurate services.
Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan and VISA payments, transfers, check cashing, selling money orders and ordering member's checks.
Provide in-person and by telephone general and specific service-related information.
Promote and cross-sell services offered by the Credit Union.
Verify and balance cash drawer on a daily basis.
Process member mail transactions.
Research account deposits, withdrawals, and loan payments as needed.
Assist members in balancing their accounts.
Provide members with account status, including current balances and loan payoffs.
Establish and change direct deposit and payroll deductions.
Stay current on all products and services in order to accurately explain to new members.
Keep abreast of all rules and regulations related to Credit Union products and services.
Attend educational workshops, seminars, webinars and other training sessions as required.
Note:
This list of essential functions is not exhaustive.
It may be supplemented as necessary.
Additional Functions Perform clerical/office duties as assigned.
Support and assist management on an ongoing basis.
Job Specifications Requires well-developed interpersonal skills essential for communicating information to Credit Union members.
Work requires intermediate mathematical skills (calculation and concepts involving decimals, percentages, fractions, etc.
) Requires basic computer skills necessary for data entry/retrieval.
Microsoft Office knowledge.
These characteristics are normally acquired through completion of a high school education plus related work experience.
College or higher education is a plus.
Job Types:
Full-time, Part-time Pay:
$14.
00 - $15.
00 per hour Experience level:
1 year Physical setting:
Office Schedule:
Day shift Monday to Friday Weekend availability Education:
High school or equivalent (Preferred)
Experience:
Cash Handling:
1 year (Preferred) Banking:
1 year (Preferred) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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