Office Manager
Hermitage, PA Hermitage, PA Full-time Full-time $14 - $17 an hour $14 - $17 an hour 1 day ago 1 day ago 1 day ago POSITION
Summary:
Cross Home Care is looking for a Full-Time Office Manager to work in our Hermitage Office.
Must be willing to travel to Meadville location for training a few times a week.
This person must be caring and compassionate, able to work in a fast-paced environment, demonstrate problem solving skills, be comfortable communicating with other community professionals, and be willing to travel in Mercer, Lawrence and Butler and Crawford Counties.
SHIFTS:
Monday- Friday 8am-4:
30pm
Qualifications:
REQUIRED:
Must be a minimum of 18 years of age REQUIRED:
Driver's License and your own reliable vehicle PREFERRED:
Minimum of 1 year of experience in home care preferred PA/ Federal Background Check- Resulting with Clear Criminal History Good computer skills Excellent written and verbal communication skills High level of detail Expertise and organizational skills related to file management and compliance.
Desire to learn or experience with Scheduling Software Demonstrate self-motivation, self-direction, flexibility and the ability to deal with a high level of stress and constantly changing priorities with enthusiasm.
Ability to communicate effectively with clients, families, caregivers, prospective employees and administrative staff from diverse backgrounds.
DUTIES AND
Responsibilities:
Managerial Duties:
Oversees the overall operations of the Hermitage office location under the direction of Cross Home Care's Executive Director General Office Duties:
Answers telephone inquiries and channels them appropriately Address client and caregiver needs using appropriate problem solving skills Performs general office duties including but not limited to word processing, photocopies, files, shreds, sort/distributes mail, provides reception and telephone services.
Print, scan, file, email and fax as needed Participates in all meetings at the office in-person, Zoom, or over the phone.
Maintains the files, supplies, and general office condition in an orderly manner.
Handles correspondence and word processing for the home care organization Maintain a clean and inviting office environment Assisting other office staff with all aspects of daily office tasks directed to you as needed.
Document daily tasks completed and events that happened each day Understands and adheres to established Cross Home Care policies and procedures.
To positively represent Cross Home Care through professional attitude, appearance, work ethics, timeliness and building a strong relationship with each client and employee Client Care Coordination Duties:
Assist with all Client inquiries and complete all client intakes Travel to potential client's homes to complete Client Assessments and Intakes Travel to active client's homes to complete Supervisory Visits and Quality Care Visits.
Complete Compassion Calls for all active clients and employees.
Build a strong rapport with clients, Personal Care Aides and other office staff Communicate with all office staff, employees and clients regarding all crucial and important information Work closely with potential and active clients, Personal Care Aides, community professionals and Service Coordinators to establish appropriate care.
Enter employee and client schedule changes as needed Report all Critical Incidents to appropriate channels and personnel Ensure safety of all clients and direct care workers Use good judgment in decision making situations and always respect confidential matters relating to the client HR Duties:
HR duties in the Hermitage Office such as recruiting new employees, recruitment calls, handling employee files, interviews and orientations etc.
Employee Performance Evaluations Marketing Duties:
Build rapport with professionals in the community and build a referral network Attend marketing functions in the community and represent Cross Home Care in a positive and professional manner On-Call Phone Duties:
Participate in the on-call phone rotation and be available to respond to calls within 15 mins (Every other week) Provide assistance with all communication received through the on-call phone Not be under the influence of any alcohol, drugs or other substances while on-call Job Type:
Full-time Pay:
$14.
00 - $17.
00 per hour Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
Hermitage, PA 16148:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Caregiving:
1 year (Preferred) Work Location:
In person REQUIRED:
Must be a minimum of 18 years of age REQUIRED:
Driver's License and your own reliable vehicle PREFERRED:
Minimum of 1 year of experience in home care preferred PA/ Federal Background Check- Resulting with Clear Criminal History Good computer skills Excellent written and verbal communication skills High level of detail Expertise and organizational skills related to file management and compliance.
Desire to learn or experience with Scheduling Software Demonstrate self-motivation, self-direction, flexibility and the ability to deal with a high level of stress and constantly changing priorities with enthusiasm.
Ability to communicate effectively with clients, families, caregivers, prospective employees and administrative staff from diverse backgrounds.
Oversees the overall operations of the Hermitage office location under the direction of Cross Home Care's Executive Director Answers telephone inquiries and channels them appropriately Address client and caregiver needs using appropriate problem solving skills Performs general office duties including but not limited to word processing, photocopies, files, shreds, sort/distributes mail, provides reception and telephone services.
Print, scan, file, email and fax as needed Participates in all meetings at the office in-person, Zoom, or over the phone.
Maintains the files, supplies, and general office condition in an orderly manner.
Handles correspondence and word processing for the home care organization Maintain a clean and inviting office environment Assisting other office staff with all aspects of daily office tasks directed to you as needed.
Document daily tasks completed and events that happened each day Understands and adheres to established Cross Home Care policies and procedures.
To positively represent Cross Home Care through professional attitude, appearance, work ethics, timeliness and building a strong relationship with each client and employee Assist with all Client inquiries and complete all client intakes Travel to potential client's homes to complete Client Assessments and Intakes Travel to active client's homes to complete Supervisory Visits and Quality Care Visits.
Complete Compassion Calls for all active clients and employees.
Build a strong rapport with clients, Personal Care Aides and other office staff Communicate with all office staff, employees and clients regarding all crucial and important information Work closely with potential and active clients, Personal Care Aides, community professionals and Service Coordinators to establish appropriate care.
Enter employee and client schedule changes as needed Report all Critical Incidents to appropriate channels and personnel Ensure safety of all clients and direct care workers Use good judgment in decision making situations and always respect confidential matters relating to the client HR duties in the Hermitage Office such as recruiting new employees, recruitment calls, handling employee files, interviews and orientations etc.
Employee Performance Evaluations Build rapport with professionals in the community and build a referral network Attend marketing functions in the community and represent Cross Home Care in a positive and professional manner Participate in the on-call phone rotation and be available to respond to calls within 15 mins (Every other week) Provide assistance with all communication received through the on-call phone Not be under the influence of any alcohol, drugs or other substances while on-call 8 hour shift Monday to Friday Hermitage, PA 16148:
Reliably commute or planning to relocate before starting work (Required) Caregiving:
1 year (Preferred).
Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
Cross Home Care is looking for a Full-Time Office Manager to work in our Hermitage Office.
Must be willing to travel to Meadville location for training a few times a week.
This person must be caring and compassionate, able to work in a fast-paced environment, demonstrate problem solving skills, be comfortable communicating with other community professionals, and be willing to travel in Mercer, Lawrence and Butler and Crawford Counties.
SHIFTS:
Monday- Friday 8am-4:
30pm
Qualifications:
REQUIRED:
Must be a minimum of 18 years of age REQUIRED:
Driver's License and your own reliable vehicle PREFERRED:
Minimum of 1 year of experience in home care preferred PA/ Federal Background Check- Resulting with Clear Criminal History Good computer skills Excellent written and verbal communication skills High level of detail Expertise and organizational skills related to file management and compliance.
Desire to learn or experience with Scheduling Software Demonstrate self-motivation, self-direction, flexibility and the ability to deal with a high level of stress and constantly changing priorities with enthusiasm.
Ability to communicate effectively with clients, families, caregivers, prospective employees and administrative staff from diverse backgrounds.
DUTIES AND
Responsibilities:
Managerial Duties:
Oversees the overall operations of the Hermitage office location under the direction of Cross Home Care's Executive Director General Office Duties:
Answers telephone inquiries and channels them appropriately Address client and caregiver needs using appropriate problem solving skills Performs general office duties including but not limited to word processing, photocopies, files, shreds, sort/distributes mail, provides reception and telephone services.
Print, scan, file, email and fax as needed Participates in all meetings at the office in-person, Zoom, or over the phone.
Maintains the files, supplies, and general office condition in an orderly manner.
Handles correspondence and word processing for the home care organization Maintain a clean and inviting office environment Assisting other office staff with all aspects of daily office tasks directed to you as needed.
Document daily tasks completed and events that happened each day Understands and adheres to established Cross Home Care policies and procedures.
To positively represent Cross Home Care through professional attitude, appearance, work ethics, timeliness and building a strong relationship with each client and employee Client Care Coordination Duties:
Assist with all Client inquiries and complete all client intakes Travel to potential client's homes to complete Client Assessments and Intakes Travel to active client's homes to complete Supervisory Visits and Quality Care Visits.
Complete Compassion Calls for all active clients and employees.
Build a strong rapport with clients, Personal Care Aides and other office staff Communicate with all office staff, employees and clients regarding all crucial and important information Work closely with potential and active clients, Personal Care Aides, community professionals and Service Coordinators to establish appropriate care.
Enter employee and client schedule changes as needed Report all Critical Incidents to appropriate channels and personnel Ensure safety of all clients and direct care workers Use good judgment in decision making situations and always respect confidential matters relating to the client HR Duties:
HR duties in the Hermitage Office such as recruiting new employees, recruitment calls, handling employee files, interviews and orientations etc.
Employee Performance Evaluations Marketing Duties:
Build rapport with professionals in the community and build a referral network Attend marketing functions in the community and represent Cross Home Care in a positive and professional manner On-Call Phone Duties:
Participate in the on-call phone rotation and be available to respond to calls within 15 mins (Every other week) Provide assistance with all communication received through the on-call phone Not be under the influence of any alcohol, drugs or other substances while on-call Job Type:
Full-time Pay:
$14.
00 - $17.
00 per hour Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
Hermitage, PA 16148:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Caregiving:
1 year (Preferred) Work Location:
In person REQUIRED:
Must be a minimum of 18 years of age REQUIRED:
Driver's License and your own reliable vehicle PREFERRED:
Minimum of 1 year of experience in home care preferred PA/ Federal Background Check- Resulting with Clear Criminal History Good computer skills Excellent written and verbal communication skills High level of detail Expertise and organizational skills related to file management and compliance.
Desire to learn or experience with Scheduling Software Demonstrate self-motivation, self-direction, flexibility and the ability to deal with a high level of stress and constantly changing priorities with enthusiasm.
Ability to communicate effectively with clients, families, caregivers, prospective employees and administrative staff from diverse backgrounds.
Oversees the overall operations of the Hermitage office location under the direction of Cross Home Care's Executive Director Answers telephone inquiries and channels them appropriately Address client and caregiver needs using appropriate problem solving skills Performs general office duties including but not limited to word processing, photocopies, files, shreds, sort/distributes mail, provides reception and telephone services.
Print, scan, file, email and fax as needed Participates in all meetings at the office in-person, Zoom, or over the phone.
Maintains the files, supplies, and general office condition in an orderly manner.
Handles correspondence and word processing for the home care organization Maintain a clean and inviting office environment Assisting other office staff with all aspects of daily office tasks directed to you as needed.
Document daily tasks completed and events that happened each day Understands and adheres to established Cross Home Care policies and procedures.
To positively represent Cross Home Care through professional attitude, appearance, work ethics, timeliness and building a strong relationship with each client and employee Assist with all Client inquiries and complete all client intakes Travel to potential client's homes to complete Client Assessments and Intakes Travel to active client's homes to complete Supervisory Visits and Quality Care Visits.
Complete Compassion Calls for all active clients and employees.
Build a strong rapport with clients, Personal Care Aides and other office staff Communicate with all office staff, employees and clients regarding all crucial and important information Work closely with potential and active clients, Personal Care Aides, community professionals and Service Coordinators to establish appropriate care.
Enter employee and client schedule changes as needed Report all Critical Incidents to appropriate channels and personnel Ensure safety of all clients and direct care workers Use good judgment in decision making situations and always respect confidential matters relating to the client HR duties in the Hermitage Office such as recruiting new employees, recruitment calls, handling employee files, interviews and orientations etc.
Employee Performance Evaluations Build rapport with professionals in the community and build a referral network Attend marketing functions in the community and represent Cross Home Care in a positive and professional manner Participate in the on-call phone rotation and be available to respond to calls within 15 mins (Every other week) Provide assistance with all communication received through the on-call phone Not be under the influence of any alcohol, drugs or other substances while on-call 8 hour shift Monday to Friday Hermitage, PA 16148:
Reliably commute or planning to relocate before starting work (Required) Caregiving:
1 year (Preferred).
Estimated Salary: $20 to $28 per hour based on qualifications.
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