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Loss Prevention Manager

Company Name:
Macy's
Title: Macy''s Shenango, Hermitage, PA: Loss Prevention Manager
Location: null
Other Locations: null
Overview:
As a Loss Prevention Manager, you will support My Macy's and be empowered to ensure that a store or multiple stores operate efficiently and achieve our shortage goals. Your scope of responsibility will include asset protection, payroll expense management, management of Loss Prevention team and the directing of shortage initiatives, investigations and surveillances.
Key Accountabilities:
Sales
Implement, monitor, and manage store shortage prevention and awareness programs
Analyze shortage results and formulate preventative action plans
Manage and monitor internal and external case productivity and recoveries; conduct investigations when necessary
Manage and monitor payroll expense
Develop, implement and validate new programs and procedures to reduce shortage and investigate internal and external theft through use of systems and surveillance
Partner with Operations to execute Safety Program in the building
Establish high level of shortage awareness and effectiveness determined by audit results; work with Loss Prevention Manager to ensure that all policies and procedures are thoroughly understood by team
Customer
Role model exemplary service, lead Loss Prevention team to provide an outstanding shopping experience
Ensure selling floor security standards are maintained
Clearly communicate store and company shortage and loss prevention objectives to ensure both Store Executives and Associates are informed and knowledgeable
Develop a positive partnership with all Executives and Associates to make shortage awareness a priority
Maintain safety awareness and a safe shopping and work environment for customers and Associates
Conduct Loss Prevention audits; review for corrective action opportunities
People
Recruit and select qualified loss prevention Associates
Train, motivate and develop loss prevention team to reach their fullest potential and to maximize business opportunities
Address Associate concerns in a reasonable and fair manner, consistent with the values expected by the Company
Utilize review process as a tool for Associate talent development, promotion and advancement
Monitor and address performance issues on a timely basis; administer reviews
Ensure that all procedures, policies, exposure standards and shortage awareness are thoroughly understood by team
Lead Associates in support of community service opportunities
Skills Summary:
A minimum of 3-5 years of loss prevention management or related experience
Strong leadership profile and excellent negotiation skills
Ability to effectively plan and execute strategies
Effective prioritizing and time management skills
Ability to build partnerships and direct teams
Excellent written and verbal communication skills
Commitment to exemplifying the highest integrity and professional business standards
Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.null

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