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Change Management Specialist ( IT )

Position Overview: The Change Management Spcialist ensures all modifications to production systems are implemented according to corporate and regulatory standards.  This position is responsible for reviewing, administering, and implementing change management processes and procedures and for assessing change management needs. Primary Responsibilities: Rigorously reviews all planned changes to production environments, certifies adequacy of pre-implementation testing, verifies completion of changes, and assesses outcomes. Develops, implements, and maintains change management policies, procedures, and associated training plans in line with ITIL standards, guides the organization toward change process maturity. Leads change control meetings, participates in daily IT Operations calls as change management SME. Creates metrics and reports team performance to IT management.  Embraces a mindset of continuous improvement. Trains IT team and LOBs on change policy, drives adoption and compliance. Minimizes risk to corporate reputation through proactive identification of gaps in testing or change process. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines.  Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS       Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 5       Skills Required to Perform the Primary Responsibilities of this Position: Excellent communication skills, both written and verbal    Excellent project management skills      Detail-oriented    Ability to work and multi-task in a fast paced environment    Excellent customer service skills    Excellent organizational, analytical and interpersonal skills   2018-05267
Salary Range: NA
Minimum Qualification
5 - 7 years

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